The ECIP website is now closed, but don't worry, you can find us on NHS Improvement's improvement hub.


The improvement hub lets you search hundreds of improvement resources - you can even share your own. You can also collaborate and explore your ideas with colleagues on the discussion board.


The final day to access is Friday 24th March 2017, after this date the site will be available through the national archive.



Brian Dolan - LBC radio interview, 12 January 2017

Brian Dolan has been working with the ECIP team to promote the concept of '1000 days' within health and social care systems, reducing the amount of unnecessary time patients spend in hospital and is the author of the book 'How to make patient time the most important currency in healthcare'. The interview he gave on the LBC radioshow, discussing Red2Green, pyjama paralysis and getting patients home more quickly can be found here

Royal United Hospitals Bath NHS FT

The team at Bath describe how they have developed a new Surgical Ambulatory Emergency Care service to increase the flow of surgical patients and improve patient experience, firstly as a pilot in May 2013 and then as a fully-commissioned service only four months later. 

Emergency Surgical Ambulatory Care at Royal United Hospitals Bath  

Torbay and South Devon NHS Foundation Trust - SAFER

An example of how Torbay and South Devon NHS FT has adopted and embedded the principles of SAFER to ensure improved patient flow and patient experience.


SAFER - Safe, Efficient Patient Flow

Ambulatory Emergency Care Network 

Originally produced by NHS Elect for presentation at the International Health Institute conference on Quality & Improvement in Gothenberg, April 2016, this video provides a short introduction and useful overview of the work of the Ambulatory Emergency Care (AEC) Network. It describes what ambulatory care is, how the AEC network originally developed, how ambulatory care works in practice, and the benefits it can provide to patients and systems in the delivery of urgent and emergency care. Further information can be found at the AEC website here.

AEC Conference Video April 2016

Cambridge University Hospitals NHS Foundation Trust - Improvements in Urgent & Emergency Care

Cambridge University Hospitals NHS Foundation Trust featured as a case study on improvements in urgent and emergency care at the recent launch of NHS Improvement, the new body replacing Monitor and NHS TDA. The feature, one of three case studies, begins the video and finishes 4 minutes and 38 second in.

Lancashire Teaching Hospitals NHS Foundation Trust and their 'Perfect 10'

An example from Lancashire Teaching Hospitals on an initiative undertaken for ten days over both sites to make a lasting difference in improving patient flow. By working together they aimed to improve patient experience, safety and staff morale. 


University Hospitals of Leicester NHS Trust and their Acute Frailty Unit - Dr Simon Conroy, Head of Service for Geriatric Medicine 

Commissioned by ECIP to support the improvement of frailty pathways, this video gives an introduction to the Acute Frailty Unit at Leicester, an admissions unit that provides a comprehensive geriatric assessment early in the patient journey. The team at Leicester come together to not only take care of a patient's medical needs, but work to address functional, environmental and social aspects of an individual's care requirements. 


National Conference 5 November - Presentations from ECIP urgent and emergency care experts to system leads

The slides from all of the presentations shown here are also available on the Event Resources page

The Risks of Unnecessary Waiting - Dr Ian Sturgess


Reducing Mortality by Reducing Occupancy - Dr Vincent Connolly 


A National Perspective on Improving Urgent and Emergency Care; the case for change - Professor Jonathan Benger


System Grid Lock - Glen Burley, ECIP SRO


 #safer343 - Colchester Hospital University NHS Foundation Trust